Top 20 Front Desk In Action!
Join Summit Certified Trainers, LaShawnda Hall, Rose Coitrone, and Julie Molina as they share authentic inspiration of how to implement Summit Front Desk systems. Identify Top 20 mindset VS Bottom 80 mindset and how these behaviors effect a customer's first impression, and ultimately the success of the team. This program is best when utilized with the Summit Front Desk Script Guide.
Understanding our Mindset and Mission
Mastering Customer Service, Sales, and Team Synergy