With Heather Bagby and Nicole Michell
In this robust 15 module online course, you'll learn how to grow your team by recruiting, hiring, and training new stylists, best practices for the Associate Educator, and several hot tip bonus videos. Grow your team and culture by implementing the step-by-step process in this course.
Includes: ASSOCIATE PROGRAM WORKBOOK 5th Edition and multiple worksheet downloads
Starting with your WHY
Module 1: Words and Thoughts Matter
Module 2: Developing Future Co-workers
Module 3: Salon Growth Strategies
Recruiting Strategies that Work!
Module 4: Building School Relationships
Module 5: Website and Social Media
Module 6: Attracting Associates
Module 7: Salon Events
Hiring Nice People
Module 8: Interview #1 / Virtual Meeting
Module 9: Interview #2 / Review the Associate Program and Pay
Module 10: Interview #3 / Observation Time - a.k.a Shadow Day
Working with Your Associate
Module 11: Associate Curriculum
Module 12: Daily Goal Setting
Module 13: Associate Opportunity Shift
Module 14: Scheduling for Your Success
Module 15: Communication / Daily Debrief
BONUS: Performance-Based Tipping
BONUS: Orientation Video
BONUS: Scripting that Works!
BONUS: How to Create a Successful Associate Program
BONUS: Service Standards Video (Example from ClipZone Salon.Spa.Boutique)
Initial Membership to this course is for 1 full year with a discounted renewal rate of only $49.00 each year after. Members can cancel membership at any time.